Privacy Policy

Last Updated: [Insert Date]

At Triton Sales Store (“we”, “us”, or “our”), operating at showersetssupply.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our premium shower solutions.

1. Information We Collect

We collect information to provide better services to all our users, including homeowners, property developers, and trade professionals:

• Personal Identification Information: Name, email address, phone number, shipping/billing address when you make a purchase of our shower systems or valves.
• Payment Information: Credit/debit card details (processed securely via PCI-DSS compliant systems), PayPal email (note: we never store full payment details on our servers).
• Order Information: Details of products purchased (electric showers, shower valves, diverter systems etc.), order history, and preferences.
• Technical Data: IP address, browser type, operating system, referring URLs, device information, and browsing behavior on our site.
• Communication Data: Records of your correspondence with our customer service team regarding our shower products and services.

2. How We Use Your Information

We use the information we collect in the following ways:

• To process and fulfill your orders for electric showers, shower valves, and complete shower systems
• To provide customer support regarding our premium shower products
• To improve our website and product offerings based on your interactions
• To communicate with you about orders, products, services, and promotional offers
• To prevent fraudulent transactions and enhance payment security
• To comply with legal obligations and protect our legal rights

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal information. We may share data with:

• Service Providers: Payment processors (Visa, MasterCard, PayPal), shipping carriers, and IT service providers, strictly for order fulfillment purposes.
• Legal Compliance: When required by law or to respond to legal process, protect our customers, or maintain the security of our services.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

International transfers: As we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own.

4. Data Storage and Security

We implement robust security measures appropriate for a premium shower solutions provider:

• All transactions protected with industry-standard SSL encryption
• PCI-DSS compliant payment processing for credit/debit card transactions
• Regular security assessments of our systems
• Limited access to personal data to authorized personnel only
• Data retention only as long as necessary for business or legal purposes

5. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Objection: Object to certain processing activities
• Marketing Preferences: Opt-out of marketing communications at any time

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Remember your preferences when browsing our shower products
• Analyze site traffic and shopping behavior to improve our offerings
• Provide a more personalized shopping experience

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of significant changes by posting the new policy on our website with an updated effective date.